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We, Gold-Australia Migration Consultants and its sister businesses (together to be called here as UBP Group), have defined this privacy policy for the visitors of our website to clear our handling of certain personal information to respect your privacy. We are thoroughly committed to protect your privacy. We assure that any information collected through this website, will be handled in accordance with this privacy policy. We urge you to read this privacy policy for better understanding of how we gather, use, protect and/or handle your personal information.

If we make any change in our privacy policy, it will be reflected here and this policy will be updated as soon as practicable.

Do we collect personal information without any reason?

No, we don’t. You are free to visit our website anonymously, it is not mandatory to give any personal information without any reason.

When do we gather information?

As part of our efforts to assist you more precisely, we need to collect personal information from you when you register on our website, participate in any survey, fill out any kind of online or offline form, request our opinion on your case, use Live Chat or enter your information on our website in similar fashion.

Security of your information

We are thoroughly committed to ensure complete security of the data/information about you. We can assure you that we have implemented proper measures (physical, electronic and managerial procedures) to safeguard and secure your information from any unauthorised access and/or disclosure.

We recognise and honour the importance and necessity of preserving integrity and maintaining confidentiality of anyone. Any personal information or business proprietary material or any intellectual property we come in contact with, as part of our information collection process, will be kept strictly confidential.

We DO NOT sell, distribute or lease your personal information to anybody for any reason.

What king of personal information we gather?

When you request us to assist you with some of our products or services, we may request you to provide us certain personal information from you in order to fulfil your need. We need to gather certain personal information when you register on our website or order something through our website. As we feel appropriate, you may be requested to provide your name, date of birth, address, email, phone number, education and employment details, our services interested by you, your interests and preferences, or any other details which help us to assist you in a better way in order to improve your experience with our website use and our services.

We may collect your information on a variety of platforms including but not limited to – websites, web apps, phone apps, tablet apps, online chat system, paper forms, email and/or phone.

As part of our constant attempts to help you, we may establish online payment gateways on our website. They may require to collect some information from you, those do not govern by this privacy policy rather their own policy applies. The payment gateway providers have satisfied us that they will provide all necessary security measures including encryption and safety features to protect you (including your personal information and financial data) against any fraud, loss or misuse. These payment gateway providers may provide your information to us for identifying payments and those information govern under this privacy policy same as the information may have been given by you and will be treated and protected as such.

How do we use your information?

The primary and main purpose to request, collect and process your information is to provide you the product or service you have requested from us. To clarify in-depth, we may use your personal identifying information for purposes including but not limited to the following:

  • To provide the product or service you have requested by using our physical or electronic platforms such as this website;
  • To solve the queries created by you;
  • To answer about any complaints raised by you;
  • To proceed your applications with competent authorities;
  • To respect your request with your consent; or
  • To comply with the legislative requirements as in force from time to time as part of our legal obligations

All, and not limited to anything, to process lawful procedures including but not limited to the following:

  • Procedures processed with your consent;
  • To execute contract between you and us or between you and any competent authority as require by legislative framework;
  • Process your data or information become necessity in order to protect your vital interests or of another neutral person; or
  • To protect and benefits of our own interests whereas your interests are not at risk and your interests do not get violated.
  • The information collected from you when you register, you seek any kind of discount, make any purchase, sign up for our newsletter, take part in any survey or marketing communication, surf our website, or you use certain other features of our website, may be used for follow up with them, marketing our products/services, send you updates in processes, etc. by chat, email or phone inquiries. By providing your information, you agree that we may contact you or may send marketing/promotional materials of our own products or services. Your information helps us to provide you better client support.

    What do we do and how is your information protected?

    We do not use vulnerability scanning. We provide blogs, articles, news and information only. We never request for credit card details on this website. Our efforts are always in place to have SSL certificate to ensure safety of data transmitted through this website. We keep the information for our internal records and to improve our products or services. We may use this information to send periodical promotional emails or for other purpose which we may think of your interest. We may also contact you for our marketing research purposes.

    We maintain thorough records of information we may come in contact with about you which may be of intrinsic in nature. This may include information about transactions and interactions by you as our service users have with our platforms of any kind such as when you have viewed a page or clicked a button.

    While we are committed to protect your personal information and data, we can not ensure, insure or warrant the security of any information you provide to us. In case of any issue, problem or complaint, we remain approachable through our contact channels.

    Disclosure of your information

    Even as part of our marketing requirements, we never share your personal information to any third parties. We may need to share information if the Laws require us to do so but it will be done only after our lawyer’s opinion. On the other hand, the information may be used by any business of UBP Group.

    Links to external websites

    We may have included some third-party external links on our website. This does not mean that we advertise for those parties. This may be in place to help you more and you should understand that these websites are out of our control so we stand not responsible for their actions. When you click on any of these links, you will visit other website and that website is not covered under this privacy policy.

    Do Not Track signals from your browser

    We endeavour to respect your choice and do not track signals through your browser by not inserting any cockies or advertisements. In this context, it is also important to note that we do not allow any kind of third-party behavioural tracking through our website. But if by any reason, if you find anything like this, please bring this to our attention and we will do our best to rectify the same.

    Use of cookies

    A cookie is a very small file which seeks your permission, may be through your browser, to be placed. We may use cookies to analyse web traffic and allow us to provide services as per your needs. We may use cookies to analyse data and improve our services as per your requirements. The information is used for statistical analysis only and then removed. Overall, this helps us to improve our services as per your needs. You are always in a position to accept or decline. In the absence of cookies, you may not get full advantage of our website.

    Privacy of children

    We do not entertain children to use our website. We may need to collect information of children from their parents or legal guardians in order to assist them for their needs.

    Correction of your information

    You may contact us and request to get a copy of any of your information held by us. A small fee may apply. If you find any information is incorrect, please let us know and we will correct the same as soon as possible. It is possible that sometimes, someone provide us information without being sought by us. In this scenario, we take reasonable and considerable actions to protect the data/information but as it has bypassed our processes, systems and our control on data, the information provided is not governed by this privacy policy. When information is provided through social media or other platforms, the information may be governed by its own privacy policy.

    We collect your contact details in order to,

    Contact you to provide information, send our marketing materials, respond to your inquiries, and/or other requests or questions. To obey legal requirements, we agree to the following:

    • Not use false or misleading information.
    • Include physical address of our business.
    • Monitor third-party email marketing services for compliance, if used.
    • Respect opt-out/unsubscribe requests quickly.
    • Allow users to unsubscribe by providing option to opt-out/unsubscribe.

    If at any time you decide to unsubscribe from receiving future emails/contacts, you can Contact Us at the details given here. www.ubpgroup.net/contact-us

    We will promptly remove you from all correspondences.

    We can be contacted at:

    Gold-Australia Migration Consultants
    308-309 Binali, Opposite Torrent Power Office,
    Naranpura, Ahmedabad, Gujarat-380013, India
    Mobile: +91 – 74 3300 5500 | +91 – 74 3300 6600